Bright and Early Monday Morning Meeting with the Anesthesia Section Chiefs and SH.
These physicains are very interested in the construction efforts and completion dates. They had many questions about the new equipment they would be working with as they care for their patients. SH had many answers and will research the questions she lacked answers for.
Several Anesthesiologists were very vocal and rather rude as they attacked the level of care they perceive our Day Surgery Nurses performing. Half of them want the IV started in Day Surgery, the other half want to start their own IVs because they don't believe the nurses can do an adequate job! Then there were the documentation issues...
It was fun to watch SH navigate through the tempers and negativity to produce a rapid calming effect with real answers. She remained calm throughout, regardless of how antagonistic the doctors became and I believe the issues were appropriately addressed.
I was ready to defend all of nursing starting with the doctor across the table! I think she realized that because she grabbed my arm about halfway through the meeting. I have so much to learn!
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It still amazes me when physicians are so attacking of nurses. Don't they understand that this is a team approach and that we should have a common goal? They would never be so condemning of a fellow physician. I'm glad your preceptor and you were able to keep your cool amongst such idiocracy. Besides, when did it become okay to act that way in a meeting? If a nurse acted this way she would be nailed to the wall.
ReplyDeleteI 'm sorry but You really do want to say were are your manners .I worked with Aan OR nurse once that asked a doctor for his mothers phone number when he asked why ,she said because I want to know if she raised you to be so ill mannered .Of coarse in the heat of the battle you can get away with that ,this nurse after that got on well with the doc BUT IT DID NOT CHANGE HIS BEHAVIOR WITH THE REST OF THE STAFF.It's great that your preceptor was able to have the coolhead and skill to resolve the issues .Can you share any Technique I know my preceptor is a "very active Listener"
ReplyDeleteThe doctors and Anesthesiologists always have their moments huh, that is something I have learned does not change no matter where you go.... nurse are unappreciated!
ReplyDeleteOkay, to follow up with the solution to the problem...
ReplyDeleteDuring the anesthesia section meeting, the doctors were very upset because they lacked easy communication pertaining to when the last antibiotic was given, what it was, and who gave it.
The solution was a small piece of paper, not an official part of the patient's chart, that is attached to the front of the chart before the patient comes to pre-op holding. This small piece of paper has the requested information on 3 fill-in-the-blanks.
I have not been able to attend another anesthesia section meeting, but the doctors I've asked about the little piece of communication are thrilled! It saves them so much time and frustration wondering if the patient needs more antibiotics, or if they are covered. They are concerned that if the patient just had a dose, more could be harmful, so they need to know! Now, they have their info in an easy, concise format.
Bravo S.H. and team for coming up with this quicka dn easy solution!!