Talented, Enthusiastic, Staff!!

Last week, I had the joy of interviewing my mentor.

It was fun to find we had so many goals and ideals in common.

I've posted the interview, so I won't go into a lot of detail here, but I did want to post my favorite part of the interview.

I asked S.H. all of the required questions, then I added one to personalize the interview.

I asked S.H., "if she could have any One thing, in unlimited amounts, that would make her departments flourish, what would it be?"

I thought her answer would surely be unlimited Funding, but it wasn't.

Without hesitation, she replied, "Talented, Enthusiastic Staff."

Her reasoning was simple. Talented, Enthusiastic Staff members make it fun and enjoyable for the surgeons to operate. When the surgeons feel confident about the staff's abilities and they are comfortable in the environment, they will bring more cases to that facility. More cases means more funding, which means more staff positions and more equipment. It's a circle that all relies on talented, enthusiastic, staff.

If the staff is unhappy and apathetic, surgeons operate elsewhere.

I fully expected more $$$ to be the answer.
See how much I still have to learn????


(26-8=18)